(289) 745-0101 info@mastershine.ca

Frequently Asked Questions (FAQ)

How can I pay?

We accept cheque, cash, e-transfer, and debit/credit! We have a card reader on site for all debit/credit transactions. Please note that there is a 3% fee applied to our credit card transactions.

Why should I get my windows cleaned?
  1. The Appereance: Clean windows can greatly enhance the appearance of your property both from inside and outside. It can make your home or business look brighter, fresher, and more inviting!

  2. Natural Light Increase: Dirty windows block out natural light, making your space look dimmer and less welcoming. Cleaning your windows allows for more sunlight to enter your home or business, which can boost your mood and energy levels!

  3. Life-Span Increase: Regular cleaning can help prolong the life of your windows by preventing damage from buildup of dirt, grime, and other debris that can lead to scratches, cracks, and other issues.

  4. Air-Quality Improvement: Over time, windows can accumulate dust, pollen, and other allergens that can affect the air quality inside your home or business. A thorough cleaning can help remove these contaminants, making the air healthier to breathe.

  5. Enhance your view: Clean windows provide a clearer, crisper view of the world outside!

Why should I get my gutters cleaned?
  1. Prevent Water Damage: When gutters are full, it leads to overflowing water which can damage your roof, walls, and foundation.

  2. Avoid Pest Infestations: Pests like mosquitoes, rodents, and insects choose clogged gutters as the perfect breeding ground. 

  3. Maintain Home’s Value: Clogged gutters can make your home look unkempt and affect its curb appeal.

  4. Ensure Safety: Standing water in clogged gutters can attract mosquitoes, which can carry diseases.

  5. Save Money: Regular gutter cleaning helps prevent costly repairs by identifying and fixing issues before they become bigger problems.

What are the advantages to hiring professionals?
  1. Safety: We have the right equipment and training to clean windows and eaves at height safely. We are licensed, insured, and covered by WSIB.

  2. Quality: We use our specialized tools and techniques to achieve a streak-free and crystal-clear finish.

  3. Time-saving: We give you your weekends back! It takes the average homeowner a full weekend to do what we can accomplish in just a few hours.

  4. Extended lifespan: Professional cleaning helps extend the lifespan of your windows by removing dirt, grime, and other contaminants that can cause damage.

  5. Spotting potential issues: We can help identify any potential problems with your windows and recommend repairs before they become more costly. 

Why should I choose MasterShine instead of other companies?
  1. We want to create an easy, relaxing experience for you. From moving furniture to removing screens, it is our goal to let you sit back, relax and watch us do our thing.
  2. Our team consists of friendly, professional, motivated people that want to impress you. We treat every property like it’s our own!
  3. We have an extreme focus on quality. Streaks, water-marks, and leftover drips are not a part of our vocabulary. 
  4. Take advantage of our 100% happiness guarentee. If something was not done to your standards, we are back the next day to make things right!
What is house washing?

Great question! With the combination of our pure water filtration system and our water-fed pole, we are able to gently and effectively clean hard-to-reach places such as:

  • Siding
  • Soffits
  • Eavestroughs
  • Fascia

House washing brightens up your house like never before. We are happy to provide free estimates on all of our house washing services! 

What are the benefits of installing gutter guards instead of getting them cleaned?
  1. Reduced Maintenance: Gutter guards help reduce the amount of debris that accumulates in your gutters, which can save you time and effort in cleaning them out.

  2. Prevents Clogging: Gutter guards prevent debris such as leaves, twigs, and other materials from getting into your gutters, which helps prevent clogging and ensures that rainwater can flow freely through your gutters.

  3. Extends Gutter Life: By preventing clogging and reducing the amount of debris that enters your gutters, gutter guards can help prolong the life of your gutters by preventing rust, corrosion, and other forms of damage that can result from standing water and debris buildup.

  4. Reduces Pest Infestations: Gutter guards can also help prevent pest infestations by blocking access to your gutters and preventing pests such as rodents, insects, and birds from building nests and finding a home in your gutters.

  5. Protects Your Home: Finally, gutter guards can help protect your home by preventing water damage to your roof, walls, and foundation. By allowing rainwater to flow freely away from your home, gutter guards can help prevent water from pooling around your foundation, which can lead to moisture buildup, mold growth, and other forms of damage.

Are there any liability issues?

As a licensed and insured company, with coverage under the Workplace Safety and Insurance Board (WSIB), we have taken significant steps to protect both our customers and our employees.

How do we clean windows?

Visit our Window Cleaning page here to learn all about the process!

Where do we serve?
  • Burlington
  • Oakville
  • Milton
  • Mississauga 
  • Georgetown
  • Grimsby
  • Hamilton
  • Stoney Creek
  • Ancaster